Privacy Policy

Information We Collect

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Contact Information: When you contact us through our website, email, or phone, we collect your name, email address, company name, and phone number to respond to your inquiries and provide our services.

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Website Analytics: We use Google Analytics to understand how visitors use our website. This includes anonymous data about page views, time spent on site, and general location information.

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Communication Records: We maintain records of our business communications, proposals, and project documentation to provide quality service and maintain business relationships.

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How We Use Your Information

Service Delivery: We use your contact information to communicate about potential projects, provide proposals, and deliver our marketing and ServiceNow consulting services.

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Business Operations: We may contact you about relevant service updates, industry insights, or new offerings that may benefit your business.

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Legal Compliance: We maintain records as required for business operations and may use information to comply with legal obligations.

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Information Sharing

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No Third-Party Sales: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

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Service Providers: We may share information with trusted service providers (such as email platforms or project management tools) who assist in delivering our services under confidentiality agreements.

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Legal Requirements: We may disclose information when required by law or to protect our rights and safety.

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Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

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Your Rights

Access and Updates: You may request access to your personal information or ask us to update or correct it.

Communication Preferences: You can opt out of marketing communications at any time by contacting us or using unsubscribe links in emails.

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Data Deletion: You may request deletion of your personal information, subject to our legitimate business needs and legal requirements.

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Cookies and Tracking

Our website uses essential cookies for functionality and Google Analytics for website performance insights. You can control cookie preferences through your browser settings.

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Contact Information

For questions about this privacy policy or to exercise your rights, contact us at:

Email: jonflaim@flaimnow.com
Phone: 640-242-2420
 

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Updates to This Policy

We may update this privacy policy periodically. We will post any changes on this page and update the effective date. Your continued use of our services constitutes acceptance of any updates.